To allow for a reconnection, clear access needs to be provided to the property and meter. If the power is currently disconnected the main switch will need to be off for reconnection to occur. Reconnections are not possible on weekends or public holidays. If there has been any building or electrical work completed, in progress or due to start between now and the scheduled time for reconnection, please contact us at firstname.lastname@example.org to ensure a safe connection. PLEASE NOTE: Your distributor may attempt to remotely connect your power supply. Please advise us urgently if you think this might pose any safety issues.