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Account Details

What address would you like to move to Amber?


Are you moving to this address?

PLEASE NOTE: We've disabled move-in for the 16th and 17th of August as we are doing some technology maintenance work on those days. If you need to move on one of those dates then please select the closest suitable date and email us at and we'll help out.

To allow for a reconnection, clear access needs to be provided to the property and meter. If the power is currently disconnected the main switch will need to be off for reconnection to occur. Reconnections are not possible on weekends or public holidays. If there has been any building or electrical work completed, in progress or due to start between now and the scheduled time for reconnection, please contact us at to ensure a safe connection. PLEASE NOTE: Your distributor may attempt to remotely connect your power supply. Please advise us urgently if you think this might pose any safety issues.


Service Details

Are you a Business Customer?

We just need some personal details so we can validate your identity.

Your I.D

Do you hold a concession card?

Concession Type

Does anyone at the property require life support?

Life Support Equipment Type

Do you have any of the following devices?

Your Billing Details

Please share your preferred payment method so we can process your bills. You can update these details at any time in the app and won’t be charged anything until after receiving a bill.

We accept Visa or Mastercard only.

Note - Payment processing fees for credit/debit cards add a 1% surcharge to your bill. (There is no surcharge for Direct Debit.)

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Your plan

Do you want to offset your electricity with 100% Renewable Power (GreenPower) or with cheaper Carbon offsets?

100% Carbon Neutral

Our standard plan is net zero emissions

100% GreenPower

100% GreenPower increases our price by 5.62 c/kWh (incl. GST)

That's awesome. Our 100% GreenPower plan is fully accredited by

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